Policies

 

Shipping Policies

Fumerie Parfumerie is committed to ensuring that your items arrive safely and in a timely manner. To that end, we have partnered with UPS and the United States Postal Service to offer you a wide array of affordable and reliable shipping options.

Standard Domestic Shipping

As a thank you to our customers for choosing Fumerie Parfumerie, we are proud to offer free standard shipping on all domestic orders of $100.00 USD or more. In order to take advantage of this offer, simply select Free USPS Ground as your shipping option at checkout. This offer only applies to orders shipped to addresses located within the contiguous United States. Free shipping is not available to Alaska or Hawaii at this time.

Domestic orders less than $100 will be charged a shipping fee based on the weight of the package, the value of the item and the destination. All shipping fees are automatically calculated by USPS at checkout. We do not add extra charges on top of the carrier charges.

Sample Order Shipping

Select the USPS First Class Mail (Samples Only) shipping option at checkout if you are placing a samples-only order. Sample shipping to the United States is $4.00. Sample Order shipping can also be used when ordering monthly samplers.

Shipping Rates

Most of our shipping rates are calculated at checkout and based on the destination. If you would like to calculate shipping costs, simply proceed to checkout and select your desired shipping option. A total will automatically be calculated for your order. Sample orders are assessed a flat rate per order. Domestic sample orders are $4.00 per order and Canadian sample orders are $8.00 per order.

Packaging

All products are carefully packaged to ensure that your item arrives in factory condition. Items are individually wrapped in tissue, bubble wrap and surrounded by packing peanuts. If your item arrives damaged, please email us at damages@fumerie.com. Sample orders are shipped in small boxes. All samples are packed in zip-top bags and wrapped in tissue paper. Monthly samplers are packed in drawstring bags and wrapped in tissue paper.

Canadian Shipping

Canadian orders ship via USPS First Class International. Shipping to Canada is $20.00 per order. Customers will be responsible for paying all taxes, duties and fees associated with the order. Canadian sample orders are charged a flat rate of $8.00 per order and shipped via USPS First Class International. Final delivery is handled by Canada Post.

International Shipping

We are currently in the process of exploring options for shipping items internationally. Please address any inquiries to info@fumerie.com. We are more than happy to consider shipping orders on a case-by-case basis.

Returns & Exchanges

We do not accept returns or exchanges under any circumstances. All sales are final, including items purchased as gifts and subscriptions. We encourage customers to take advantage of our sample program in order to ensure that the fragrance you choose will be a good fit.

Sample Subscriptions Policies

Yearly subscriptions to our monthly sample program are issued at a discounted rate. Subscriptions may not be cancelled early for a prorated refund.